As a teacher, you can encounter conflicts with both students and colleagues. This module focuses on how to best manage these conflicts. Teachers will reflect on the conflict style they usually use and will analyse conflict situations they have encountered before to learn from these for future situations.

Good to know

Target group		(Second year) workgroup teachers
Group size		Max 16. teachers
Language		English
Time investment		3.5 hours in class + 1 hour preparation time + 2 hours portfolio (for teachers in Workgroup Teacher Programme)
Trainer		See table below
Location		Roeterseiland Campus (REC)
Intended learning outcomes		At the end of this module participants can… define conflict. discuss the difference between task-oriented and social-emotional conflict based. recognize their personal (and other ones) ways of managing conflicts recognize the different approaches to conflict and how they all are applicable in the same situation analyse their own situations of conflict based on psychological theories demonstrate the conflict (de)escalation process
Preparation		Make sure to prepare the following (otherwise you unfortunately won’t be able to participate in the training): Complete The Dutch Test for Conflict Handling (DUTCH) yourself (Dutch and English version). Bring a copy Ask someone else to complete The Dutch Test for Conflict Handling (DUTCH) about yourself, choose someone you know well (preferably in the work environment). If you like, you can also have several others complete the questionnaire. Bring a copy/copies Complete the Conflict Situation Questionnaire (English)/ Conflictsituatievragenlijst (Dutch) yourself (Prein, 2007). And bring a copy. Read: De Dreu (2005) Chapters 1&2 Go to preparation and materials

Registration:

You can register by clicking on your preferred date in the table below; you will then be redirected to our registration environment.
The registration deadline is one week before the start of each course.

Planning 2023-2024:

	Dates	Time	Training Module	Lang.	Location	Trainer	Department
1.	Tue. 7 November	13:30-17:00	Conflict management	EN	REC B3.02	Ruth-Martine Huijs-Keegstra	For all domains
2.	Thu. 16 November	09:00-12:30	Conflict management	EN	REC C0.03	Linde Berkelmans	For all domains
3.	Mon. 4 March	13:30-17:00	Conflict management	EN	REC B3.01	Ruth-Martine Huijs-Keegstra	For all domains
4.	Thu. 6 June	09:00-12.30	Conflict management	EN	REC B3.05	Linde Berkelmans	For all domains