The current unavailability of Canvas at the University of Amsterdam has disrupted communication, and teaching for many courses. To help lecturers continue their education activities, the Teaching & Learning Centre has created this practical action plan for teaching without Canvas.
On this page, you will find alternative ways to communicate with students, share course materials, collect assignments, and organise teaching using other available university tools and services.
Use tlc.uva.nl/canvas to share this page amongst colleagues.
Updated: 11 May, 15:10
It is important to make sure that students know how to reach lecturers and/or how they will receive information from lecturers.
Outlook: Lecturers can use Outlook to contact students directly via their student number or names. We recommend lecturers email using the BCC function.
Datanose: Students can also be emailed or downloaded through datanose, Check if your course is also available there.
Click on course tile > Sent email under Actions (top right)
In your first email, we recommend that lecturers communicate:
It is possible to share public links to your web lectures with your students. Contact your local ICTO team to get your link. Please provide them your full course name. You will receive a link for the entire course.
You can login to Kaltura to retrieve a share link for your videos or playlists. It is also possible to have students submit video assignments.
Download guide to using video outside Canvas
During the Canvas outage, we recommend that lecturers keep track of all emails and submissions. With this in mind, we recommend that lecturers:
Lecturers must be able to provide students with access to teaching materials through alternative platforms. Possible methods include:
Shared documents via SURFdrive

Share documents via OneDrive:


We recommend that lecturers:
Students need a clear and reliable way to submit their course work. We recommend the following options:
Outlook e-mail small number of students
For small student numbers submission via Outlook email can be sufficient.
SURFdrive
For larger student numbers, SURFdrive request/upload folders is recommended.
Microsoft Onedrive file request
Microsoft Onedrive is an alternative option for larger student numbers.
Download guide for SURFdrive and MS Onedrive
We recommend lecturers to:
Example naming convention: StudentNumber_CourseCode_Assignment1.docx
If you have an assignment that requires plagiarism detection, it is presently recommended to extend the deadline so that the student can submit normally in Canvas when it is back up and running. There is no way for students to submit their work directly to Turnitin.
Lecturers log in directly via the UvA login page on Turnitin.com to upload documents and generate plagiarism reports. This method does have some drawbacks. You will need to enter the student’s name yourself when you upload the work. A lot of metadata that would normally be sent from Canvas with the document (such as the course name and the assignment) will also be missing. This makes the reports harder to find later and more difficult to share with colleagues. It is therefore recommended to use this method only when a plagiarism report needs to be generated urgently.
Download guide to generate Turnitin plagiarism report
Can I change the assessment for my course?
Because of the Canvas hack, you may adjust your assessment. Please coordinate this with your Examinations Board.
How can I register grades now that Canvas is out of order?
If you urgently need to register grades, for example in the case of graduation, please contact your department’s Education Desk.
Is it possible for me to receive access to submitted student assignments or other materials on my Canvas page?
We regret that, at this time, we cannot provide any access to Canvas material. The infrastructure team is hard at work to determine what is possible, and at what risk level.
How can I receive technical support?
If you have any questions, please contact the ICT Services Servicedesk by phone at +31 (0)20 525 1402 or via the service portal: serviceportal.uva.nl.

